Pearl - Wireless Network Requirements

Table of Contents

    Overview

    The purpose of this article is to list the requirements needed for the pearl to function on your wireless network.

    Supported Wi-Fi Network

    • 2.4Ghz - Only 
    • WPA/WPA2 Personal
    • Open Wi-Fi without Landing or login page

    Not Supported

    • 5GHz Wireless Network
    • WPA3 only
    • WPA2/WPA3 Enterprise
    • Open Wi-Fi with Network Login Page (ex. hotel guest network)

    FAQ

    Here is a validated and improved version of your response with clearer wording and structure:


    Q: What if I only have a 5GHz router? Is there a workaround?
    A: Yes, here are two effective workarounds:

    • Create a Separate 2.4GHz Network

      • Most routers have the capability to create a separate 2.4GHz network.
        • Set up a dedicated 2.4GHz network specifically for devices that require this band.
        • Important: Ensure the 2.4GHz network does not have the same name (SSID) as the 5GHz network. If both networks share the same name, devices like the PEARL may still attempt to connect to the 5GHz network.

    • Use a Wi-Fi Extender with Crossband Capability

      • A Wi-Fi extender with Crossband technology can convert 5GHz signals to 2.4GHz.
      • Connect your PEARL devices directly to the extender, not to the router.

    These steps will ensure that your devices requiring a 2.4GHz connection can function properly even with a 5GHz-only router.


    header-top-left-border Created with Sketch.
    header-top-right-border Created with Sketch.