Overview

As of May 2019, SMS will be shipping out new counters in DHCP mode unless instructions were provided at purchase to specify what network addresses are required to be programed into the unit prior to shipping.

Locating the device currently on the network. 

DHCP mode means that the counter will automatically obtain network addresses when properly connected to a network which has a DHCP server.  

In this case you would need only verify If the device is on the network to determine what IP address it has been assigned, so you can access the device through a web browser.

Refer to this article about how to locate the counter on your network: Learn More

Unable to locate the counter on the Network?

If you are unable to locate the counter on the network, you may need to factory reset the counter back to defaults.  Refer to the following article about how to reset the counter: Learn More

How to determine what network addresses to program into the counter

If the counter has been factory reset to the default network addresses and you are unsure about what to program into the counter, Refer to this article for steps : Learn More

Steps to IP the camera from the default network addresses.

Connect Camera to Laptop

1. Plug PoE Injector power out port to IP traffic counter with network cable
2. Plug PoE Injector data network port to Laptop
3. Plug power adapter to PoE Injector

Give Laptop Static IP to access traffic counter

1. Win + R
2. Type NCPA.CPL
3. Press Enter
4. Right Click Local Area Connection for your Laptop Lan Port
5. Select properties
6. Select Internet Protocol Version 4 (TCP/IPv4)
7. Select properties
8. Bullet Use the following IP address
   1. IP address: 192.168.100.9 
   2. Subnet Mask: 255.255.255.0
   3. Default Gateway: 192.168.100.1
   4. Preferred DNS server: 8.8.8.8
9. Press OK
10. Press Close

Verify connection to traffic counter from Laptop

1. WIN+R
2. Type CMD
3. Press Enter
4. Type ping 192.168.100.10
5. Press Enter – You should see 4 reply’s from that IP which means you should be able to access.

Connecting to counter on default IP to program a static IP or enable DHCP.

1. Open Browser (works best with Edge)
2. URLhttp://192.168.100.10 
3. Input Default Username and Password
4. Click Network (Cloud)
5. Check off use DHCP or Input IP, Subnet and Gateway desired
6. Click Save
7. Click Service Tools
8. Click Reboot – Allow camera to complete reboot cycle prior to powering off the unit to apply the changes.

Repeat steps to access camera on new IP if statically programmed to confirm good. Or verify DHCP server to what IP was assigned to the MAC address.