Reset Your Password on StoreTraffic Smart App – Easy Guide

Quickly reset your StoreTraffic Smart App password with our step-by-step guide. Troubleshoot issues like missing emails or invalid usernames.

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    If you’ve forgotten your password, follow these simple steps to reset it and regain access to your account.

    Step-by-Step Instructions:

    1. Open the Smart App on your device.
    2. On the login screen, tap 'Forgot Password'. 
    1. Enter the email address associated with your account. 
    1. You will receive an email from noreply@storetraffic.com with a 'Password Reset' button.
    2. Check your inbox and click on the 'Password Reset' button in the email.
    1. Follow the instructions to create a new password.
    1. Return to the Smart App and log in using your new password.

    FAQ

    I didn’t receive the password reset email.

    If you don’t see the email from noreply@storetraffic.com:
    - Check your spam/junk folder. Sometimes these emails are mistakenly marked asspam.
    - Verify your email address. Make sure you entered the correct email associatedwith your account.
    - Resend the reset email. You can request another reset email by repeating theprocess in the app.
    - If the problem persists, please contact our support team for further assistance.

    What if I receive an 'Invalid Username' error?

    - Ensure that you are entering the correct email address linked to your account.
    - If you’re unsure which email is connected, try any alternate emails you mighthave used to create your account.
    - If the issue continues, please contact support to verify and correct youraccount details.

     

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