How do I get started with the SMS Storetraffic App?
Learn how to set up the SMS Storetraffic App, add people counting devices, configure business hours, and access mobile traffic reports from your smartphone.
Table of Contents
The SMS Storetraffic App lets you configure compatible people counters, monitor foot traffic remotely, and access traffic reports directly from your smartphone.
Overview
The SMS Storetraffic App is designed for businesses seeking a simple mobile solution to monitor customer traffic.
Using the app, you can:
- Create and manage your Storetraffic account
- Add and configure PEARL people counters
- Connect 3D Scope II devices
- View daily and hourly traffic reports remotely
- Monitor live and historical traffic data
- Manage multiple locations from one account
- Edit business hours for accurate reporting
- Access up to four weeks of traffic history with the free app
The app is available for both Android and iPhone devices.
Important
This article is intended for SMS Storetraffic App users exclusively.
- If you already have a T.M.A.S. SaaS subscription, refer to the T.M.A.S. Onboarding guide instead.
- If you would like to subscribe to T.M.A.S., visit the Signup Page.
Step 1— Download and Install SMS Storetraffic App
Where can I download the app?
You can download the SMS Storetraffic App from:
- Google Play Store (Android)
- Apple App Store (iPhone)
Search for:
SMS Storetraffic
Related article:
How to download SMS Smart App: A Guide
Step 2 — Open and Access the App
How do I access the SMS Storetraffic App?
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Once installed, open the app from your mobile device. The Storetraffic icon will appear on your phone home screen or app list. When launching the app for the first time, review and accept the Terms and Conditions. |
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Step 3 — Create Your Account and Company
How do I create my Storetraffic account?
Before adding devices, you must create:
- Your user account
- Your company or organization
- Your first location
Related article:
Create Your Company on SMS Storetraffic App - Quick Guide
Step 4 — Add Your People Counting Devices
How do I add devices in the SMS Storetraffic App?
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Once your account and company are created, you can begin adding people counters. The setup process depends on the device type.
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PEARL Device Setup PEARL devices can be added and configured directly from the mobile app. |
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3D Scope II Device Setup 3D Scope II devices require installation and calibration. |
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Removing Devices Q: How do I delete a device from the app?
If a device is no longer needed, you can remove it from your account directly in the app. |
👉 Related article: |
Step 5 — Configure Business Hours
Why are business hours important?
Business hours help ensure your reports reflect only the periods when your location is open.
If business hours are not configured, the system may assume the location operates 24 hours per day.
Related article:
Understanding Data History and Reporting
How much historical data does the free app store?
The free SMS Storetraffic App provides access to:
- Up to four weeks of historical traffic data
- Daily and hourly reporting
- Mobile-based report access
What if I need more than four weeks of data?
For extended historical reporting, advanced analytics, exports, dashboards, and multi-user access, SMS recommends upgrading to T.M.A.S.
T.M.A.S. provides:
- Long-term data storage
- Excel export capabilities
- Advanced reporting tools
- Computer-based dashboard access
- Multi-user account management
- Enterprise analytics features
FAQ
Q: Can I upgrade later and keep my data?
A: Yes.
If you upgrade from the free app to a T.M.A.S. plan, your historical data remains available within the platform.
Q: Can I access the system from a computer?
A: The free SMS Storetraffic App is designed for smartphones.
For browser-based or desktop access, you will need a T.M.A.S. subscription.
Q: Can I export traffic data to Excel?
A: Excel exports and advanced data extraction tools are available with T.M.A.S. Standard plans and higher.
Q: Can multiple users access the free app?
A: No.
The free app supports a single user login.
For multi-user access and permission management, SMS recommends upgrading to a T.M.A.S. plan.
Q: Can I stay logged in on multiple phones at the same time?
A: No.
The same login credentials can only be active on one mobile device at a time.
Q: Do I need a new account for every new device?
A: No.
Additional devices should be added to your existing Storetraffic account.
Creating separate accounts for each device may prevent your data from being consolidated into the same reporting dashboard.
Need Help?
For additional assistance:
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Visit our Support Portal: https://help.storetraffic.com/
- Browse installation and troubleshooting guides
- Contact Technical Support